Yes, NEO8k is fully compatible with all major platforms including Smart TVs, Android devices (Phone/Android BOX/Google Box), iOS (iPhone/iPad), Windows PC, Mac, FIRESTICK and more. Check our complete setup guide for detailed installation instructions for your specific device.

We offer a satisfaction guarantee on all plans:

• 3, 6, or 12-month plans → 1-month money-back guarantee
• 1-month plan → 7-day money-back guarantee

If you're not completely satisfied, contact us for a full refund within the guarantee period.

Absolutely. All transactions are processed through industry-leading payment providers with SSL encryption and PCI compliance. We never store your card details on our servers. Your payment information is handled securely by certified payment processors.

The number of simultaneous streams depends on your subscription plan. Most plans support multiple devices at the same time. Please check the pricing details on your selected plan for specific device limits.

After your payment is confirmed, you'll receive your login credentials immediately via email. You can then log in and start streaming right away. If you don't receive your credentials within a few minutes, please check your spam folder or contact our support team.

Our support team is available 24/7 to assist you. Contact us directly on WhatsApp for immediate assistance with any questions or technical issues. We typically respond within minutes.